Effective Date: [12-12-2024]

Closets Concept (“we,” “our,” or “us”) operates the website closets-concept.com (the “Website”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

1. Information We Collect

We may collect the following types of personal information when you use our Website or interact with us:

• Personal Information: Name, email address, phone number, and shipping/billing addresses.
• Account Information: If you create an account, we collect login credentials.
• Payment Information: Payment details when you make a purchase.
• Usage Data: Information on how you interact with the Website (e.g., IP address, browser type, device information, and pages visited).
• Communication Data: Emails, phone calls, or other communications you send to us.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Website.
• To process your transactions and fulfill your orders.
• To respond to your inquiries, questions, and customer service requests.
• To send you promotional emails, newsletters, or other communications (with your consent).
• To improve our Website’s functionality and user experience.
• To protect against fraudulent activity and enhance security.

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Third parties who perform services on our behalf (e.g., payment processors, shipping companies, and website maintenance providers).
• Legal Requirements: If required by law or in response to valid legal processes (e.g., subpoenas or court orders).
• Business Transfers: In connection with a merger, sale, or transfer of assets.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us improve our Website and analyze usage. You can modify your browser settings to refuse cookies, but this may affect the Website’s functionality.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request details about the personal information we hold.
• Correction: Request correction of inaccurate information.
• Deletion: Request the deletion of your personal information.
• Opt-Out: Opt-out of receiving marketing communications.

To exercise any of these rights, please contact us at info@closets-concept.com or call 9200 12 657.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any linked websites.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page and updating the “Effective Date.” Please review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@closets-concept.com
• Phone: 9200 12 657
• Website: closets-concept.com

Thank you for visiting Closets Concept!